Analyzed strategic communications effectiveness for CIO of a Fortune 100 diversified financial services company. Designed interactive survey and analyzed responses to measure preferences, and recommend steps to maximize value of tools and services.
|Organizational and Operational Turnaround.
Managed two and a half year project to improve operational efficiency, management and controls of a $600 million government pension fund. Reported to Administrator and Board of Trustees. Assisted Board in defining and recruiting additional senior management positions. Streamlined and automated critical functions across departments to upgrade accuracy, efficiency, performance and customer service.
|Management and Technical Training.
Designed training and development program for a Big Four accounting firm covering both technical and managerial skills. Worked with executives to develop content, visuals, and participant materials. Managed technical production unit and coached speakers on presentation and audience relation skills.–